Privacy Policy

Introduction

JadeWellness is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our consultation services.

Information We Collect

Personal Information

We collect personal information that you voluntarily provide to us when you:

• Request a consultation
• Contact us via email or phone
• Fill out forms on our website
• Subscribe to our communications

This information may include:

• Name and contact details (email, phone, address)
• Information about your wellness goals and current routines
• Consultation preferences and history
• Any other information you choose to provide

Automatically Collected Information

When you visit our website, we automatically collect certain information about your device, including:

• IP address and browser type
• Operating system and device information
• Pages visited and time spent on pages
• Referring website addresses

How We Use Your Information

We use the information we collect to:

• Provide, operate, and maintain our consultation services
• Schedule and conduct personalized consultations
• Communicate with you about your consultations and inquiries
• Send you educational materials and updates (with your consent)
• Improve our website and services
• Comply with legal obligations

How We Share Your Information

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

• With service providers who assist us in operating our website and conducting our business (subject to confidentiality agreements)
• When required by law or to protect our rights and safety
• In connection with a business transfer or merger (with prior notice to you)

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our website. You can control cookie settings through your browser preferences. For more information, please see our Cookie Policy.

Data Security

We implement appropriate technical and organizational security measures to protect your personal information. However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your information, we cannot guarantee absolute security.

Your Rights and Choices

Under applicable data protection laws (including GDPR), you have the following rights:

• Access: Request access to your personal information
• Correction: Request correction of inaccurate information
• Deletion: Request deletion of your personal information
• Restriction: Request restriction of processing
• Portability: Request transfer of your information
• Objection: Object to processing of your information
• Withdrawal: Withdraw consent at any time

To exercise these rights, please contact us at [email protected].

Data Retention

We retain your personal information for as long as necessary to provide our services and comply with legal obligations. Consultation records are typically retained for 7 years in accordance with professional standards.

International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. We ensure that appropriate safeguards are in place to protect your information in accordance with this Privacy Policy.

Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children under 18. If you become aware that a child has provided us with personal information, please contact us.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. Your continued use of our services after such modifications constitutes your acknowledgment and acceptance of the updated policy.

Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, please contact us:

• JadeWellness
• Pastýřská 12
• 460 01 Liberec
• Czech Republic
• Email: [email protected]
• Phone: +420 48 209 71 83